FAQ
Answers for teams that want clarity before they commit.
Keep public support content aligned with the product narrative and easy to scan in the same dark guest shell.
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When you contact Acceleposts support or use support tickets, FAQs, help desk tools, or related support features, we may collect information needed to review and resolve the issue. This may include your name, contact information, account ...
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Yes. Acceleposts includes support and help desk features where users can submit tickets, review FAQs, and request help with platform-related issues. If you have a problem with your account, use the available support tools inside Accelepo...
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Yes. Not every feature is available to every user or every plan. Some tools may be limited, premium, beta, credit-based, or plan-specific.
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Acceleposts does not sell personal information in the ordinary sense of exchanging personal information for money. Some tracking, analytics, affiliate, or campaign features may still require privacy disclosures depending on how users dep...
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Where enabled, users may create an account or log in using Google or Facebook. These login services are also governed by Google, Facebook, and Meta’s own terms, policies, privacy settings, and account controls.
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Yes. Acceleposts may use cookies, pixels, tags, local storage, analytics tools, link tracking, QR tracking, affiliate attribution, and similar technologies to operate the platform, protect accounts, measure performance, and provide analy...
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Link tracking helps users stop guessing. It can show which links, campaigns, QR codes, or CTAs are getting attention so users can make smarter decisions about their content, marketing, and outreach.
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Fierce Links supports short links, QR codes, CTA tracking, campaign links, and link analytics where available. It helps users understand how people interact with their links, campaigns, and digital pathways.
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Yes. Acceleposts includes file and media library tools, including Fierce Files where available. These tools help users organize uploaded files, media, and digital assets for use in content, campaigns, and publishing workflows.
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Vortex Particle is Acceleposts’ image generation or visual creation tool. It helps users create visual content for posts, campaigns, and digital workflows. Users are still responsible for reviewing outputs and making sure they have the r...
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No. AI tools in Acceleposts are meant to support the user, not replace human judgment. Users remain responsible for reviewing, editing, approving, and ensuring that any content they publish is accurate, lawful, and aligned with their mes...
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Yes. Acceleposts may include AI-assisted tools such as AI Publishing, AI Studio, captions, prompts, and content support features. AI tools are designed to assist users, but users should always review, edit, and approve content before pub...